Refund policy

Every piece is printed to order. Nothing sits in a warehouse waiting for you to change your mind. That's the whole idea, and it also means we ask a little more of your patience than a shop selling from a shelf.

We'd still rather you ended up in something you actually wear.

Wrong size, or you changed your mind

Email us within 30 days of delivery and we'll replace it or refund you. Items must be unworn and unwashed. We'll cover the replacement — you don't pay twice.

Damaged, misprinted or defective

Send a photo within 30 days of delivery and we'll make it right at no cost. Don't post the original back; keep it or bin it, whichever suits you.

Wrong item, or it never arrived

Same thirty days, same answer. Tell us and we'll fix it.

Outside the United States

Damaged, misprinted, defective or wrong items are covered exactly as above, anywhere we ship — send a photo within 30 days and we'll make it right. Change-of-mind and wrong-size returns are United States only: return shipping across a border costs more than the garment, and we'd rather be honest about that than promise something we'd resent doing. Read the size guide before you order; it has every measurement.

How to start

Email javerihealth@gmail.com with your order number and what happened. A photo helps for anything damaged. We aim to reply within two business days.

Refunds

Approved refunds go back to your original payment method within 5–10 business days once processed. How quickly it appears is your bank's business, not ours.